Refund policy
Digital Goods & Services At Quran with Hafsa, we strive to provide the highest quality Quranic education. However, because our products are digital (online classes and downloadable resources), our refund policy is as follows:
3-Day Money-Back Guarantee We offer a 3-day money-back guarantee for our Live Courses (e.g., Level 1, Level 2, etc.).
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If you join the first week of classes and feel the course is not the right fit for you, you may request a full refund within 3 days of the course start date.
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To request a refund, please email Hafsa.rayane@outlook.com with your order number and reason for cancellation.
Non-Refundable Items
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Instant Downloads: Any standalone digital products (E-books, PDF packs) that are downloaded immediately upon purchase are non-refundable.
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After 3 Days: No refunds will be issued after the 3-day period has passed, as access to the full curriculum and materials will have been granted.
Private Classes
- Private one-on-one sessions are not canceled, but rescheduled when possible.
- Students must inform us at least 3 hours in advance if they cannot attend their session.
- Missed sessions without prior notice will not be automatically rescheduled.
- If a rescheduled session is not attended, it will be considered completed and may be charged accordingly.
- We may show flexibility in genuine emergency situations.
